Conditions of Use

We welcome all our users to www.varnikajewels.com ("Site" or "Varnika Jewels"). If you are accessing or browsing the website or app, that suggests that you agree with our terms and conditions. In these terms and conditions, we have mentioned all the prerequisites to use this website or app, so please read this agreement carefully before proceeding. If you are hesitant to obey any of the terms mentioned in the document below, then we request you to discontinue using this website. 

The website is owned, operated and managed by Varnika Jewels with registered details:

 

Address:

Head Office:1720, Jariyon Ka Rasta, Chaura Rasta, Jaipur-302003 (INDIA)

Factory Address:Varnika Jewels, Plot F-4, Nandpuri F, 22 Godam Industrial Area, Swej Farm, Sodala-302019 (INDIA)

Website:www.varnikajewels.com

 

Content and Amendments 

Every item we sell is 100% authentic and that the materials used are true. We take care, try and ensure our website is as accurate as possible, both in terms of prices displayed and description of products and services. All measurements displayed are approximate and any errors will be wholly unintentional. Orders will only be accepted should there be no material errors. We take no responsibility for colors of products not matching the color displayed on your monitor as this depends entirely on the color reproduction and capabilities of your screen. 

We may make changes to the website at any time without notice or warning, including: 

* Changes to these terms and conditions

* Changes to promotions, offers and discounts

* Changes to content and product information 

* Temporary or permanent withdrawal of the website 

 

Appearance 

The vast majority of rings are hand finished, so please be aware that they may not always look exactly the same as the images on the website. If this causes concern then please contact our customer service team, who will be happy to discuss your requirements with you. The vast majority of the items are hand finished, so please be aware that they may not always look exactly the same as the images on the website. If this causes concern then please contact our customer service team, who will be happy to discuss your requirements with you.

 

Metal Weights and Carat Weights 

Whilst we strive to ensure we supply each piece of jewelry in the weights specified on the item page, but every piece is unique in itself & handmade process is done on each piece so there will be slight weight variation always. All items will be considered as suitable if they are within an acceptable trade tolerance, i.e. if the weight is within 5%. The main reason for weight variations is due to handmade work, change in ring size, bangle size, stone weight variation etc.

 

Stone Quality 

All of our Diamonds are natural and not lab grown. Details of diamond color , clarity , gemstones, cz etc will be mentioned in description of each design studded with stone or diamonds.

 

Platings & Finishes

All finishes and platings are subject to wear & tear.

Finishes and plating applied to any jewelry are not permanent and will wear over time. This will vary from person to person based on daily wear and activities & their jewelry care.

 

Pricing 

Prices are displayed in INR, USD, GBP, EURO & Japanese Yen. All prices are inclusive of all taxes. We endeavour to ensure that all our prices are clearly displayed and that there are no hidden extras. The final amount payable will always be shown at the check-out before payment is made. By placing an order through our website, you are offering to buy the item at that price. In the event of human error or software malfunction where the customer purchases an item online at the incorrect price, we reserve the right to return the amount paid in full and cancel the purchase. 

We change our discount codes regularly. We cannot be held responsible for the expiration of a discount code found online. Only one discount code can be used for each order placed. 

For orders outside INDIA import duties & other taxes at customer’s end will be paid by customer.

 

Cooling off period, cancellations and refunds  

After the date of order there will be a 07 day cooling off period. Should you wish to change or cancel your order please notify us within this period.

Once you order has been dispatched you can return your item up to 07 days from the date of delivery, if it is not as described. 

The item must be received back in its original condition, with all original documentation where applicable. The security tag on the item must remain in place and if broken or tampered with a refund will not be authorized.

We reserve the right to not accept an item back for refund or exchange if it shows wear and tear (even within the 07 day returns policy).

Items will not be accepted back for refund or exchange where there is evidence that a third party has carried out work on the item.

Customized orders are non-returnable unless they have some genuine issue or manufacturing defect.

We will also not refund if it is evident that more than one item was purchased with the express intention of choosing between them and returning one for a refund.

Refunds will be made by the original method of payment.

We reserve the right to exclude items from the 07-day return policy.

We have created a separate page for shipping & return policy. Please refer to the page for more details.

Exchanges 

Varnika Jewels will offer to exchange any item on our website for another item available on our website providing it is of equal to or of a greater value than the item it is being exchanged for. All exchanges must be received within 07 days of first order being dispatched. We do not exchange bespoke orders or items that have been engraved or customized in any way. Diamond or gem set jewelry will need to be assessed on a case by case basis. We will not exchange any item if it has been worn or damaged by the wearer. Items must be returned in the condition it was sold and with the security tag attached. 

 

Warranty 

We believe in the quality of our items. Any item will not be considered to have a manufacturing default if it shows excessive signs of wear and tear or it clearly has signs of impact damage, with no exceptions. We strongly advise you to insure all high-value items, especially those with diamonds. We will not replace a dislodged or lost diamond or gemstone free of charge. It is important that you wear your fine jewellery with care and remove it when carrying out manual tasks in your personal and work time. ie lifting weights at the gym, swimming, gardening, cleaning or lifting heavy objects just as a few examples. 

Varnika Jewels strives hard to provide error-free and easy use of our platform. However, we could suspend the website for a shorter time duration for repairs, maintenance or to introduce new features and functionality. 

Our team reserves the right to stop someone from accessing the website, disabling user's accounts temporarily or permanently. Varnika Jewels is committed to providing the actual representation of the products we sell on our portal using graphics, illustrations, photographs, images, and videos but we do not hold any guarantee or warranty of exactness of the product.

 

Third parties 

Your guarantee and 07 days returns policy is invalidated if you allow a third party to carry out any work on a piece of jewellery we have made for you. 

 

Hallmarks 

As per the Bureau of Indian Standard's (BIS) website it is mandatory to hallmark the gold jewelry which is having more than 2grams of gold weight. We also respect & follow this law & each of our gold piece (Any karat) which is more than 2 grams is hallmarked.

 

MODE OF PAYMENTS

Users could make the Payments for all products available on the Varnika Jewels Site in the ways mentioned below:

• Users could use Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards, and reward points for all sorts of products available on the website.

• All the users are requested to use a Credit card, Debit Card, and Net Banking payment options for instant payment to ensure faster processing of your order.

• Cash on Delivery (COD) option is also available on our website.

• USER DATA AND INFORMATION

  Varnika Jewels may gather data about you in several ways.  We may collect the following data on our site.

• Personal Data 

  We tend to connect the personal data of user like, complete name, shipping, and billing address, email address, contact number, and demographic information, such as your age, gender, hometown, likes and dislikes, whatever user voluntarily give to us. 

• Derivative Data 

  Our servers will automatically collect your data when you visit our Site, we will collect information such as your IP address, your browser type, your browser, etc. 

• Financial Data 

  When you will transact on our website, we will collect your financial information, such as data of the payment method (e.g. valid credit card number, card brand, expiration date) used. We will not save your card details CVV number in any case.

• Mobile Device Data 

  We will collect the user’s device information, such as the mobile device ID, manufacturer, model code, and location of the device if you access the Site from a mobile device.

• Third-Party Data 

  We could collect the information from third-party sites and apps, such as personal data or network friends, incase if you connect your account to a third party and grant the Site permission to access this information.

 

TRADEMARK COPYRIGHT AND RESTRICTIONS

The content of this website including, text, blogs, pictures, themes, creatives, audio content, video content, and any other material that is part of the site solely used for personal use only. Use of any downloadable content is prohibited for commercial purposes. All the content used on the website are copyrighted, trademarked, and restricted for any use without the permission of Team Varnika Jewels.

Our brand name Varnika Jewels is also having Trade Mark. Use of this name for any jewellery business purpose will be considered as Trade Mark infringement.

 

GOVERNING LAW AND DISPUTE RESOLUTION

All the terms and conditions, every transaction that occurred between all the users and Varnika Jewels is governed by the laws of India, without reference to any conflict of laws principles and with exclusive jurisdiction to the courts of Jaipur. For all the disputes related to the orders outside India, the International arbitration rules of the Indian Arbitration and Conciliation Act 1996 shall be preferred. The seat and venue of international arbitration shall be Jaipur.

 

COMMUNICATION AND UNSUBSCRIPTION

All the users who signed up on the Varnika Jewels website or app may receive notifications via email, SMS messages, updates for orders, special offers, promotional messages, etc. Team Varnika Jewels Reserves all the rights to send customized notifications based on the usage of the platform by the user. Team Varnika Jewels will not be responsible for any failure in the process of sending updates and offers. Users could unsubscribe/opt-out from all these notifications, communications, offers, and newsletters received from our team. 

 

LIMITATION OF LIABILITY

Varnika Jewels Representatives including directors, officers, employees, agents, or content or service provider are not liable for the following things.

• User's inability to use the platform and its services. 

• The content that is posted, shared, or received by the users through the platform. 

• Although Team Varnika Jewels is committed to the security of the users. But they are not responsible for the alteration of transmissions of the user data.  

• All the matters related to the platform and its services. 

• Team Varnika Jewels is not responsible for any disputes between two users. 

 

PROFANITY POLICY

Varnika Jewels strictly prohibits the use of racist, hateful, sexual, obscene, gender-specific, and rude language in the comments or any other public area that are visible to the other users of the website. 

Report the user, in case if you find a user violating this policy. If you find any obscene content on the website or any mail received by Team Varnika Jewels then please submit a request for action/removal. 

 

TERMINATION OF THE POLICIES 

These Terms and conditions mentioned here for the use are only effective unless and until terminated by either you or Varnika Jewels. Users are not liable to use our website from the time they terminate our terms and conditions.

 

FORCE MAJEURE

Team Varnika Jewels will not hold any responsibility and obligation for any failure or uncertainty caused by any natural calamity that is beyond the control.

 

SITE SECURITY

Any attempt to accessing our website, our user data, or using any loophole on the platform is strictly illegal. Varnika Jewels reserves the right to punish the offender and take legal actions against them. 

 

CONTACT US

If you have queries or remarks about the terms of services then please contact us at: help@varnikajewels.com